You can now read 10 articles each month for free on BostonGlobe.com.

The Boston Globe

Metro

Shared bikes, headaches in New York, Boston

Some in NYC look to Boston as Hubway peer off to a bumpy start

NEW YORK — Jeanne Epstein was having a rough morning with the fledgling New York City bike-share program.

Her first Citi Bike did not properly lock when she reached her destination, requiring a call to customer service. Her second bike had a flat tire. And now, in Greenwich Village, she attempted to remove another of the royal blue bikes from a kiosk, but it would not budge.

Loading comments...

You have reached the limit of 10 free articles a month

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than $1 a week