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The Boston Globe

Metro

Shared bikes, headaches in New York, Boston

Some in NYC look to Boston as Hubway peer off to a bumpy start

NEW YORK — Jeanne Epstein was having a rough morning with the fledgling New York City bike-share program.

Her first Citi Bike did not properly lock when she reached her destination, requiring a call to customer service. Her second bike had a flat tire. And now, in Greenwich Village, she attempted to remove another of the royal blue bikes from a kiosk, but it would not budge.

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