You can now read 5 articles in a month for free on Read as much as you want anywhere and anytime for just 99¢.

Hairdresser credited with helping elderly woman who had fallen in home

When an elderly customer missed her regular 3 p.m. appointment last Thursday, hairdresser Lisa Buswell knew something was wrong. Buswell had been giving the woman a blow dry every Thursday for years.

Buswell, owner of Boston Hair Salon in Marblehead, asked one of the customer’s neighbors to check on her; after doing so, the neighbor found the woman lying at the bottom of her stairs, and called for help, Buswell said.

Continue reading below

The woman had been there for 29 hours and was suffering from a broken hip, broken leg, fractured ribs, and dehydration, Buswell said.

Paramedics told her the woman would not have made it through the night.

“I’m just glad I did what I did,” said Buswell. “When you have a client like that, they become like family.”

Buswell visited her client in the hospital, where she is recovering from surgery. It will take a few months before she is well enough to return to her regularly scheduled appointment at the salon.

Once the woman is settled in a rehab center, Buswell said she hopes to do her hair there.

She hopes the incident will inspire others to check in on the elderly.

“Make that phone call every day,” she said.

Marblehead Police Chief Robert Picariello agrees.

“Always, as much as you can, check on your neighbors,” he said. Often, the elderly have a routine, he said, so it is a good idea to call police if something seems off. “We’d rather show up and see that someone is fine,” he said.

Melissa Hanson can be reached at Follow her on Twitter @Melissa__Hanson.
Loading comments...
Want each day's news headlines delivered fresh to your
inbox every morning? Just connect with us
in one of the following ways:
Please enter a valid email will never post anything without asking.
Privacy Policy
Subscriber Log In

You have reached the limit of 5 free articles in a month

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week
Marketing image of
Marketing image of