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The Boston Globe


Report faults Boston cabs, oversight

Boston’s largest taxi fleet owner ignores calls for a cab nearly a quarter of the time, 99 of the city’s 100 handicapped-accessible cabs violate federal standards, and the police unit regulating the $1 billion industry struggles to properly patrol it.

Those are among key findings of a review commissioned by the city after the Globe Spotlight Team earlier this year chronicled routine financial exploitation of drivers by some of the biggest fleet owners, abuses for which they are rarely sanctioned by city regulators.

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