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The Boston Globe

Metro

Wrentham police cite response error in fatality

Officials suspend dispatcher over handling of call

WRENTHAM — A police dispatcher failed to send an officer to handle a dispute at a Route 1 motel just minutes before a housekeeper was struck by a pickup truck and dragged down the highway to her death, police said Tuesday.

Lieutenant Detective Bill McGrath of the Wrentham Police Department said the dispatcher told the owner of the Arbor Inn, who had called the police, that she would send an officer to help with some guests who were in a room without paying. But she did not, and six minutes later a 911 call reported that Kanchanben Patel, 58, had been hit and dragged by a truck, allegedly driven by the man who had prompted the initial call.

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