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The Boston Globe

Metro

Evaluations reveal skepticism of rail incumbent’s improvements

Evaluations of two dueling bids for the state’s multibillion-dollar commuter rail contract suggest that managers at the Massachusetts Bay Transportation Authority had grown skeptical of the current operator’s ability to deliver on promises to improve service and usher in innovation, according to documents released by the T this week.

For the most part, the team of more than two dozen transportation officials concluded that both the Massachusetts Bay Commuter Railroad Co. and Keolis Commuter Services were competent operators that could deliver adequate service in coming years.

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