Landlord Anwar N. Faisal told the Boston City Council Wednesday that he was “extremely disappointed’’ to be accused of being one of the city’s worst slumlords, but insisted that he is improving how he maintains his apartments and handles tenants’ complaints.
Faisal, making his first public remarks since a Globe Spotlight series in May identified him as one of the city’s most complained-about landlords who cater to college students, said he recently hired a half-dozen new maintenance employees, obtained a handful of additional vehicles for his maintenance staff, and doubled the number of dumpsters outside the buildings.
As a result, he said, his company Alpha Management Corp. can fix most tenants’ maintenance problems within an hour.
But in a much-anticipated appearance before the council, Faisal rejected numerous accounts by tenants and some real estate agents in interviews and court records that Alpha routinely ignores complaints about unsafe conditions and sanitary code violations.
“It is extremely disappointing to me . . . after all these years to be accused by some politicians and a newspaper of hurting the people and the city I love,’’ said Faisal, who had been summoned before the council after missing two prior hearings.
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