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Norfolk County

Combining 911 services means big savings, study says

Uniting could save cash, but might step on toes

By Jennette Barnes

 |  Globe Correspondent  

  March 08, 2012

Norfolk County communities have enough 911 dispatch staff to handle four times their present call volume if they cooperate in a regional communications center, according to a recent study. Five towns selected for in-depth analysis - Canton, Holbrook, Randolph, Sharon, and Westwood - could save a combined $900,000 annually. But if communities hope to regionalize, they must overcome a variety of hurdles, including a divide between police and firefighters that some acknowledge and others deny.

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