Combining 911 services means big savings, study says
Uniting could save cash, but might step on toes
Norfolk County communities have enough 911 dispatch staff to handle four times their present call volume if they cooperate in a regional communications center, according to a recent study. Five towns selected for in-depth analysis - Canton, Holbrook, Randolph, Sharon, and Westwood - could save a combined $900,000 annually. But if communities hope to regionalize, they must overcome a variety of hurdles, including a divide between police and firefighters that some acknowledge and others deny.