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The Boston Globe

Business

Utilities speed up response to storm

The state’s largest utilities, heavily criticized for slow responses to major storms last year, appear to be repairing lines and restoring power at a faster pace as the state recovers from widespread damage caused by Hurricane Sandy.

National Grid, for example, had by Tuesday evening restored electricity to roughly half of the 237,000 customers whose lights went out at the storm’s peak. In comparison, a day after a Halloween snowstorm belted New England last year, the utility had restored power to about 25 percent of customers who lost electricity. And after Tropical Storm Irene in August 2011, it took two days to restore power to about half of the National Grid customers with outages.

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