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The Boston Globe

Nation

White House offers upbeat forecast for health website

Consultant says workable setup nearing reality

WASHINGTON — There won’t be a magic moment, but the Obama administration’s much-maligned health insurance website should be able to weather an expected yearend crush of customers, officials said Friday.

A combination of software fixes, design changes, added hardware, and new wiggle room should provide the right combination to finally deliver a workable website, White House troubleshooter Jeffrey Zients said in an upbeat assessment. Zients is a management consultant brought in by the White House to extricate President Obama from a technology debacle that has sent his poll ratings into a nose dive.

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