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The Boston Globe

Nation

Audit says more than 57,000 await first VA appointment

WASHINGTON — About 57,000 US military veterans have been waiting 90 days or more for their first VA medical appointments and an additional 64,000 appear to have fallen through the cracks, never getting appointments after enrolling and requesting them, the Veterans Affairs Department said Monday.

It’s not just a backlog problem, the wide-ranging review indicated. Thirteen percent of schedulers in the facility-by-facility report on 731 hospitals and outpatient clinics reported being told by supervisors to falsify appointment schedules to make patient waits appear shorter.

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