You can now read 10 articles in a month for free on Read as much as you want anywhere and anytime for just 99¢.

The Boston Globe


Priyanka Borpujari

An American accent

My brother had just finished his studies in mechanical engineering at the University of Mumbai, and was waiting for a company to hire him. His friends who had studied information technology had already gotten jobs, and were now meeting their former classmates over weekends at plush malls. Manav began to circulate a single-page resume across employment websites. After three months of wait that included watching TV, scouting the Internet for courses for higher studies, and occasionally playing cricket, he finally announced that he had a job offer.

Elated, I offered to treat him and our parents to thin-crust pizza with extra chicken toppings. When I asked him the name of the company, he said, “FIS.” What do they do? He was silent for a moment, before blurting out, “It is a call center, for American Express cards.” I think he noticed that my eyes had popped out. After spending four years of time and money getting an engineering degree, a job with a call center was the last thing I’d want him to do.

Loading comments...

You have reached the limit of 10 free articles in a month

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week