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Opinion

Opinion | JOAN VENNOCHI

Yahoo’s broken glass ceiling

FIRST, SHE took a two-week, mini-maternity leave. Then, she ordered all employees to report to the office every day.

Marissa Mayer, Yahoo’s new, 37-year-old CEO, is a new mother who isn’t sending family-friendly workplace messages. Instead, it looks like she’s trying to out-macho the men who run most of America’s boardrooms.

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You know Joan, this woman is trying to run a business, if she felt that people working at home was hurting production that's her choice. No need for an article, it's a business decision.

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I totally agree. Why is a company's decision to ask employees to actually show up for work news?

Great if you desire a race to the bottom for American workers!  In the meantime, forget Yahoo!

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The reason a company like Yahoo struggles is because no one can tell you exactly what the company does. What does Yahoo, like, do? They've got a search engine. They have email. They sell ads. But like AOL, I can't think of anything they actually do. OK, they've hired some sports writers. I don't know..This news is really disapppinting. Mayer sounds like a throwback. 

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That's what I was thinking. Yahoo was the first portal I learned how to use in the mid-1990s. I don't know what they are about now, what their passion is, besides holding miscellaneous web properties. Ironically, Yahoo has made more money from me than Google ever has by way of my Flickr Pro subscription. I use Google every day... with an ad-blocker.  Yahoo's new Flickr app is nicely done and is encouraging. But, overall, I think Mayer's success will hinge on whether she can answer the question, "what the hell is Yahoo?"

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What a blatantly sexist header and column. You continue to embarrass yourself Joan.

No way this is a glass ceiling issue since Marrissa is a female.  good move by Marrissa.  Vennochi must be referring to the glass ceiling men run into when they have extreme difficulties in getting custody of their own children under the incredibly bias divorce process.  thank you for bringing attention to this unfairness.

From the article:

"But as Mayer reinstates a business strategy that measures office facetime and cars in the parking lot, she has a nursery next to her office. It makes the work/family balance easier for Mayer, at the same time her latest decree makes it tougher for everyone else."

So is Yahoo paying for this perk or is Mayer funding a private nursery on her own dime? Why not take it a step further and establish on-site daycare? Does she expect employees to be grateful that her daycare needs are met on site, and shoved in the faces of those who are left to fend for themselves?

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According to one of the news reports, she paid for the renovations on her own but that won't do much to ameliorate the feelings of other employees. Personally I think it will build a taller wall between herself and those who report to her position. She's a flash-in-the-pan who will do for Yahoo what Carly Fiorina did for HP.

True that. She is not setting an example that would inspire employee loyalty.

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It seems to me that the happier people are in their work, the more productive they will be.  It's about the company, the goals, the people, and how valued any one person feels.  You can't go backward.  Forcing people into 1-2hr commutes each day adds nothing to productivity and adds to the cost/employee for food, office space, etc.  It also limits your ability to hire the best person for the job.  There is so much technology available now for collaboration, my suggestion would be to have everyone, at home or in the office, connected at all times to Google Hangout so people can meet and create.  Better yet, maybe Yahoo can come up with a competitive produce.

With regard to maternity leave, she's not setting an example either as a CEO or Mother-- sounds to me like it's Yahoo, God, then family-- pretty sad. In most countries, a woman can take up to 6 months unpaid.

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The boss isn't always right but they're always the boss.

My company doesn't allow tele-commuting (for good reason...how much work do people actually get done at home? be serious) but they do allow working reduced hours or flex hours, so you can still make the school play or get home to coach the baseball team or things like that. There are other ways besides tele-commuting that can make a company family friendly.

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Ok, I will be serious.  I am retired, but my wife is not.

Occasionally she telecommutes.  She makes my life hell! I must be quiet because she is teleconferencing, working on documents, etc.  She actually starts earlier than when she goes into the office.  Quits later too, cause she sorta feels like when she in on the train, she is working, so she extend her workday here, too.

In case you did not know, many people who "telecommute" can be easily monitored as to whether they are actually working or not.  Especially ones who do call center type of work.

My wife tells me that she gets much more done at home than at work because she does not have coworkers just stopping by to be sociable.

If she were told to telecommute everyday, we would have to build her an "office" out in the backyard somewhere, to preserve what I have left of my sanity.

I did the telecommuting thing for three years (1999-2002).  We made it work, but it wasn't easy.  My wife hated having me home during the day.  My wife and kids had trouble with the whole "Dad's home but he's not available" rule.  The neighbors noticed that my car didn't move for days at a time although we clearly weren't having money problems so, you know, WTF?  Nobody asked me about the situation, I'm sort of unapproachable, but my wife isn't and they sure asked her what the story was.  The kind of work that I did (investment management for institutional clients) involves sitting for hours at a time in front of the computer, talking on the phone, with CNBC or Bloomberg TV on with the sound turned down unless something interesting was happening.  It doesn't look like real work to normal people.  So, on the one hand, I was getting paid, it was clear that we weren't having money problems, but on the other hand, I was sitting on my butt at home, watching TV, goofing off on the computer or yakking on the phone with my layabout cronies.  At least, that's what it looked like.  My kids, now grown, insist that they weren't confused, and maybe so, but I think that they must have been.  A strange time.  Not bad, in fact in many ways it was wonderful, but strange.  Then I got a new job and started commuting into Boston again.  Five years later I quit and started our own company.  Our offices are three miles from my home.  I told my wife "I can come and have lunch with you."  And she said "No, you can't."  Because when I had no choice and she didn't either, she put up having me home all day.  But now I have a choice, and once I go out the door at 8:30AM, she doesn't want to see me until 5PM at the earliest.  The whole working from home thing is a little different and it isn't as easy as it looks and it takes some getting used to and requires some adjustments.

Mayer's decree is likely to backfire. If I worked there, I would be going Johnny Paycheck on Yahoo and seeking a new employer immediately.

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She's trying to slash headcount without layoffs, Yahoo is bloated and everybody knows it. 

Just as the Boston Globe had to make unpopular decisions during its reorganization and downsizing crisis a few years ago, Yahoo is now taking preventive measures to avoid a crisis.  Ms. Mayer had to make a tough and unpopular decision.  Call it regrouping or rallying the troops together to promote more employee interaction.  Stagnant companies don't grow when the employees are isolated.   

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Just because a decision is unpopular doesn't mean it's going to help. Yahoo is going to have a problem retaining and recruiting people because there are many other companies that have better work/life balance policies.

I'd bet this is a ploy to get rid of older workers with family obligations and replace them with younger, cheaper workers who can afford to be 24/7 drones.

CEO's don't make decisions based on popularity.  Yahoo won't have any problem recruiting good people especially when they see a CEO taking aggressive action toward a turnaround.  "Drones" are NOT productive by the way.  Look it up.  Remember Apple Computer's down days and turnaround days?  No problem with recruiting and retentionin either mode.

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Just a couple of thinks, Joanie babe. . . First, the drawing accompanying your Marisa screed seems to incorporate cats in a computer room. . . Some comment or other on girlies at work?  Secondly, Marisa herself seems to have badly wacked her head on the glass ceiling. . . This bimbo is a genius in the artificial intelligence field, but somehow her maturation process allowed her to miss the human intelligence/sensitivity development. . .

Just a couple of thinks, Joanie babe. . . The illustration that accompanies your Marisa screed really appears to show a gang of five cats in a computer facility. Maybe an artist's comments on girls at work?  Secondly, as far as Marisa and the glass ceiling is concerned, she seems to have wacked her head a good one when she hit the Yahoo ceiling.. . She's a genius at artificial intelligence, but a complete dumpkoff in the field of human sensitivity. . . She's also a self-absorbed deservist. . .

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Sounds like she's an either/or type, a CEO who says, "It's my way or the highway." For her, there is no middle ground. Why no allow the employees who work from home to continue to do so with the proviso that they show up at least once a week (or maybe two) to catch up on "facetime" or for important meetings?

Seems the CEO is fine with giving herself the perks but not so anyone else.

I agree with Vennochi. Don't try playing the boys game. Create your own and show folks how a business can prosper while still caring about its employees. 

And the part about how it's "God, family and Yahoo..." strikes me as hypocritical. What's next, required prayer meetings? I'm so sick of phony Christians invoking God and Jesus at every turn. your religion is a private matter between you and your God. You don't need to shove it down peopel's throats to prove you're somehow better than they are. Not to mention that she doesn't seem to be heeding the words of Jesus in the way she manages.

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The plan will work, or it won't. I'm not really concerned with the internal details of Yahoo's organization. Lot of armchair quarterbacking going on here. Don't like Mayer's plan? Start a company yourself, and run it as you see fit.

Several other companies have banned or restricted telecommuting in the past few years, mine included.  Why is it front-page news when a female CEO makes that decision?

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Corporations are terrible and care nothing about their workers. A select few, who do not even own the company, reap the profits and cut jobs, benefits and pay to the workers who provided the company its launch. Corporations need a separate tax code to cut down on the abuse by CEO's and the top people in companies.

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I'd say your analysis is accurate for many companies, but not all. It depends on the culture and ultimately the values of top management. Not sure where Yahoo is on the employees-as-valued-contributors or employees-as-easily-replaceable cogs spectrum, but I would interpret the Mayer decree as bad sign. Before I was a sole proprietor, I usually got more done at home than I did at the office because I had fewer distractions and could concentrate better. I also could use the time that used to be spent on commuting on work. There are many ways to enforce accountability for those who work at home part or most of the time.

Yahoo has many problems and probably needs a new business model. If Mayer ticks off large swaths of the workforce with the telecommuting ban, that's going to be a strong de-motivator. Good luck asking workers to dig deeper for more effort. Fortunately for Yahoo workers, there are many other employers in the Silicon Valley region to choose from -- though finding a new job usually isn't easy.

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If you were hired with the provision that you would be telecommuting, then told x-months, or a year down the road that you no longer had that option open to you, that would be a very serious "bait and switch" and while no doubt the employer is covered legally in these matters (might even be in a contract that the arrangement can be lifted at the emploer's discretion), it's not ethical.  So it goes.  Most employers have expanded those options to their detriment -- now comes the backlash, you know?   Otherwise, this column reads like it was written in 1973, way behind the times to think that a woman CEO 'acts like a man' when she makes unpopular decisions.  Are you serious?   Some of the most strenuous requirements I've ever had put on me have been by women managers -- all of whom had families and school-age kids.  I have worked with people who patently ABUSE their ability to telecommute, and after warnings, continued to abuse (calling in at the last minute b/c the child is sick on days when they were supposed to be at the office on a repeated basis) and they were finally told they had to be at the office.   Telecommuting is not an option for every position or for every worker, and is generally not seen as treating all employees equally because it's not.  Back in the day, women (OR men) didn't have the option to telecommute -- they took jobs close to home (like my mother did) and made the sacrifices that they needed to make.  If you apply for a job that is 90 minutes from home, then be prepared to do the commute; otherwise, don't apply at all, unless you know ahead of time that the option to telecommute is iron clad, and can get that in writing.  But, saying, "if women are going to run a company the way MEN USED TO, what's the point?" is a ridiculous, sweeping generalization at best, and sexist at worst.   Good or bad business decisions are not defined by the gender of the person who makes them; if you think Mayer is a jerk, it should not be because she is 'acting like a man.'   ugh.  

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HH, I also said that employers have expanded these options to their detriment ... and that a backlash seems to be taking place -- also that employers have the right, at their discretion, to change such a "ruling" when ever they please.   I used to have a co-worker who called in "sick" every time it snowed ... funny how that worked.  :)   What you describe is / was common (although probably less so now?) back in the days when people made side deals with the boss, informally.  They'll never be able to roll with the punches, then feel slighted when they are ushered into the real world by people like you.  I have no problem with that.  :)   I know plenty of people who simply do not apply for a job that is not a reasonable commute (I am one of them), as I would never count on a deal to telecommute.  People that do, will always be at risk of having that option removed.  Yeah, you're right.   Tough cookies.  :)   

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I didn't have a problem with this article until I saw the last few sentences: If women are going to run a company just like men used to, what’s the point? If female bosses don’t change the corporate culture — or if they end up making it even tougher for working mothers and fathers — why clamor for diversity at the top? Running a company should be done the way the peron wants it done, male, female, young, old, white or not. "What's the point?" Does every non white male need to have a point and an agenda? Sometimes equality is about having the same opportunities to make a difference or succeed or fail.

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Being a man who has spent most of his working life in retail and then in the non-profit world I have worked primarily with and for women and I'm here to tell you that women in power behave just as badly as men in power.  The issue isn't gender - it's power - and those who have power will do whatever it takes to protect the status quo and their own position.  The problem with Mayer's actions arise not because of her decisions, not because she is a woman, but because she seems to be totally tone deaf.  Either that or she is intentionally trying to alienate a significant group of her employees hoping that they will resign.

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Exactamundo. I've worked for both men and women. My boss now is a woman and she is great, but the most psychopathic person I ever worked for was a woman.

I think what Mayer has done has a couple of problems associated. One, totally hypocritical - HER child is important enough for her to carve out company space (and I don't care if she paid for the reno, it's still company space) while other people aren't given any flexibility to deal with their personal lives. Second, if this is a "cheap" way to get rid of a bunch of people and not have to cope with the unemployment insurance implications, then it's management by abdication. She's going to lose excellent people as well as do-nothings.

In general, she just sounds like a lousy PERSON.

Interesting article. I have 1 question, how are the men who work from home affected? Nobody has mentioned that.

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You didn't really mean it at the end, dear author, that there's no need for equal access to the top if women are going to act just as badly, did you...?

HH---its certainly not socialism. If the shareholders are the owners of these massive corps its in their best interests to keep jobs in this country as well and keep the pay at the top at a more moderate level. If you own your own company and want to take every penny from it that you can thats up to you. CEO's do not own these companies they are employees. A very small class is controlling the boards (other CEO's) and keeping the pay up for the top 100 people in these companies while cutting and exporting jobs of the rest of the people.

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If BostonBC61 is correct (or even if there are credible rumors to the effect) that Ms. Mayer's true ploy is to get call center employees to quit so that she can off-shore those services without having the expense of severance and/or unemployment, then Ms. Vennochi badly missed the boat on this article. Otherwise, it is a legitimage and worthwhile conversation. There should have been more empahsis about the unfairness and hipocricy with respect to the office nursery the Mayer had built. I wonder how much work she is going to get done while she is at work for goodness sake. I she really going to be able to ignore her child for (at least) 8 hours a day when it is in the next room? Jeepers, I hope not.

Pure and simple a way to trim the ranks. Most people do work hard from home or feel they are missing those hallway meetings so they should email and call more.

There are some that take an hour to get back to you or join a con call and you have to say their name five times to get their attention. These need to go and her policy will make some of them move elsewhere.

 

Your boss has spoken now get to work.

The fact that she values an imaginary sky fairy more highly than her family or career tells me all I need to know about her.

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Who thought only men were capable of sexist dribble....

Good article. How tone deaf can you be ... everyone has to come in to work, but I've got a nursery next to my office?

Maybe her intent is to shake off any "dead wood".  Yahoo needs a turn around, some fresh blood may help.

HH--I would argue that more value is added to shareholders by "spreading the wealth" within the organization and keeping jobs here. As opposed to the way we are doing it now. And my original point was fixing this system with the tax code so there is in fact something we can do about it.

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HH its not socialism---its for a set group, corporations, capitalism is still number one in my book. CEOs do not own the companies. And so you concede that corporations have major problems but are unwilling to think its possible to fix some of the issues within our system? Dont be so negative!

Joan- Nobody in their right mind blames women, as a class, for what this individual woman does or how she does it.

Take a chill pill.

She got the job because Yahoo needed to change and to be shaken up.  She's changing things and shaking things up.  If I was a shareholder I'd be pleased.  If I was a a telecommuting employee I'd be PO'd, and if I quit, Marissa would be happy. 

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It's something like a double-edged sword, no? My own industry is such that telecommuting isn't an option, but I did have the experience of being laid off because my education and experience made me too expensive. 'Karma' came when they called me for advice because the remaining junior staff couldn't cope with 'old problems that cropped up in new ways.' I had already moved on to a better opportunity, but I confess to having taken a certain satisfaction in presenting them with 'take it or leave it' terms for consulting services. 

Yes, I'm sure that was sweet.

What seems to be lost on a lot of Mayer critics is that she was brought in basically to remake the floundering Yahoo in the image of the very successful Google.  Her ideas about what works and what doesn't were formed by her decade plus career at Google.  Google generally does not allow telecommuting.  So, it should't come as a shock that she generally was not going to allow telecommuting.  I mean, do what I did and Google "Google telecommuting policy" and you find things like this:

 

http://workathomemoms.about.com/od/companieshiringwahms/p/google.htm

I think Marissa Mayer has failed to understand how collaboration works. It can happen anywhere - in an office setting or at home. With advancements in technology, both productivity and innovation is possible. I work for Continuum, a global design and innovation consultancy. We collaborate on a global scale every day. In and out of the office, we help our clients innovate in great ways. My colleague Mark Bates wrote a blog post entitled “Yahoo! and the Misperception of Collaboration.” This post touches on how we interact and collaborate as human beings and this really hasn’t changed for centuries. What has changed is technology. You can read more here:http://continuuminnovation.com/yahoo-and-the-misperception-of-collaboration/