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The Boston Globe


The Podium

How to improve patient outcomes

To paraphrase Charles Dickens, these are the best of times and these are most volatile times when it comes to our nation’s health care delivery system. One thing I know for certain amid all the uncertainty is this: Far too much time, effort and talk have gone into the political side of our health care system and not enough of the same into the actual delivery of health care so we can improve patient outcomes.

I’ve spent 20-plus years working at the intersection of technology and health care delivery and have seen close up a lot of the good technology can do.

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