Readers chime in on what they like about the MBTA

globe staff/file

Contributing columnist Robin Washington shared his list of 10 things the MBTA doesn’t need to fix, and readers in the comment board and on social media mulled some of the (usually-maligned) agency’s positive aspects.

Here are some of the comments:

“One more thing that works: the conductors on the Commuter Rail, who are with few exceptions good-humored, polite, and helpful. Much appreciated.” — tenfourover on BostonGlobe.com


“Last Sunday I was complaining to the guy next to me about the repeated problems on the Red Line, and he looked at me and said, ‘Your system is great compared to ours.’ He told me he was amazed at all the different lines we had and how lucky we were to have that accessibility. He said Toronto has only two lines with twice as many people and they break down all year long. So the article is right, there are some good things to be said for the T, along with the fact that some of their employees are decent people.” — Buffy06 on BostonGlobe.com

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“#11 The MBTA has a well-run Twitter page. Lots of good information delivered in a very timely manner.” — johnnysangel on BostonGlobe.com