When one of the most heavily traveled bus routes in Boston is nicknamed “the snail,” the city has a problem. The 28 bus, which plods between Mattapan and Roxbury along Blue Hill Avenue, is scheduled to take 38 minutes during rush hour. That’s an average speed of about 7 miles per hour. And the reality is often much worse — not just for riders, but for employers in a region that depends economically on public transit.
Governor Patrick’s push for a tax hike for transportation and education, along with recent weather-related breakdowns on the MBTA’s key rail lines, has reignited the debate over whether and how to get more money into the region’s cash-strapped transit system. Yet some problems along the T’s bus lines result not from money problems but from a failure of cooperation between the T and its host communities.