letters | jumping through hoops to get right medication

Insurers put patients, physicians through an obstacle course

I wholeheartedly support the concerns expressed in Evan Hempel’s April 6 op-ed “ ‘Fail first’ fails patients.” article. However, it only tells a part of the story.

As a physician, I can attest that the current environment regarding prescriptions is fraught with pitfalls, unreasonable demands, and dead ends set up by pharmacy managers and management companies. It is a veritable obstacle course that stymies any attempt to get patients medications that can best help them.


The amount of time necessary to deal with these roadblocks is staggering, taking away from the time that could be spent helping patients. Even when the authorizations are successfully obtained, insurers find ways to further delay the patient’s receiving the medication.

If insurers’ rejections result in patients being hospitalized, the insurers bear none of the financial burden. Therefore, they can arbitrarily make these absurd policies with total impunity.

Dr. Michael H. Katz


Loading comments...
Real journalists. Real journalism. Subscribe to The Boston Globe today.
We hope you've enjoyed your free articles.
Continue reading by subscribing to Globe.com for just 99¢.
 Already a member? Log in Home
Subscriber Log In

We hope you've enjoyed your 5 free articles'

Stay informed with unlimited access to Boston’s trusted news source.

  • High-quality journalism from the region’s largest newsroom
  • Convenient access across all of your devices
  • Today’s Headlines daily newsletter
  • Subscriber-only access to exclusive offers, events, contests, eBooks, and more
  • Less than 25¢ a week
Marketing image of BostonGlobe.com
Marketing image of BostonGlobe.com