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Apologies, compensation key to preserving patient-caregiver bond

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  April 21, 2012

We've heard far too many times from doctors and nurses who want to speak openly with patients and to apologize, only to be told they cannot or should not for fear of precipitating litigation. This compounds the suffering and sense of abandonment patients and their families experience as well as the pain, isolation, and moral distress of clinicians, writes Dr. Beth Lown of the Schwartz Center for Compassionate Healthcare.

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