Nancy Burns writes: You may think that no one will remember what you did, but I always will, and I want to say thank you. At first, I thought you might be an off-duty police officer, but now believe you were just one of us private citizens caught in the very slow and then gradual realization that people ahead of us were in desperate need of medical attention.
Unlimited access to BostonGlobe.com for only 99 cents for the first 4 weeks.Sign up
Are you a home delivery subscriber?
Get FREE access as part of your print subscriptionStart Here
Contact us for help