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Awful traffic jams take toll enough

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RE “Epic 45-mile traffic backup should prompt Pike changes” (Editorial, Oct. 11): My first reaction when I read the comment from Frank DePaola, highway division administrator for the state Department of Transportation, was: Do the citizens exist to serve the state, or does the state exist to serve the citizens? In reaction to the traffic jam of Columbus Day weekend, DePaola said, “Unless there is a safety issue, I have taken the position that we are not waiving tolls.” Does he have no regard for any inconvenience that policy would cause? He is wrong that a major backup is not a safety issue; if a health issue or injury occurs in such a backup, can emergency responders react as quickly? I think not.

Frank Pychewicz

Wilbraham

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