As part owner of an envelope manufacturing and printing company in Randolph, I recognize Uber Technologies as being similar to the many hundreds of broker-dealers in our industry who provide value to their customers (“Taxi fleet sues over app that hails rides,” Page A1, March 13). They do so through unique service offerings and finding the best supplier for the customer’s particular needs. We count many of these companies as our good customers. We don’t get all their orders, and they don’t carry all our costs, but they improve the overall market, which helps everyone.
I can see why cab companies might think that an unregulated business operating in their midst would be unfair. But the solution is not to bring down the innovators. Rather, they should focus their ire on an antiquated bureaucratic system that treats the taxi business as a cash cow with stifling regulations and huge entry costs.
Deregulating the taxi industry would give consumers more choices at a lower cost and could give hard-working drivers a higher standard of living. With a freer and more level playing field, there could be cooperation rather than litigation.