Instead of tinkering with the medallion system of taxi regulation, Boston should junk it and create entirely new regulations that foster highly competitive, innovative, state-of-the-art taxi services (“Driven to the edge,” Spotlight, Page A1, March 31-April 2). Cheap, safe, and comfortable taxi services are a key component of a modern personalized transportation system that allows people to get around easily without necessarily owning a car.
Improving personalized transportation in Boston can capitalize on the city’s advantages in attracting business, residential, and visitor dollars to the city and the state. Medallions are a textbook case of ineffective market regulation. The system serves only the medallion owners and the bureaucracies that tend them at the expense of consumers and drivers. Now is the time for bold reform.