Reporter

Katie Johnston

Katie Johnston covers workplace and income inequality for the Globe Business section. She previously wrote about travel and tourism for the Globe and worked as the paper’s music and entertainment editor.

Latest stories

Maine is a mecca for call centers

By , Globe Staff

Data science is transforming customer service, and Maine centers are on the forefront.

Activists briefly occupy Santander headquarters in union campaign

By , Globe Staff

A demonstration of bank workers and community advocates caused security to briefly shut down the bank branch.

Newton country club reaches $120,000 settlement over tips

By , Globe Staff

A 22 percent service charge on restaurant bills should have gone to the waitstaff, lawsuit said.

Ex-offenders are still having trouble getting jobs

By , Globe Staff

Changes to criminal records laws in Massachusetts have not led to higher employment, a Boston Fed study has found.