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Amid surging consumer demand, Stop & Shop to decrease hours and suspend online orders

People stock up on groceries at the Stop & Shop in South Bay on Saturday afternoon. Despite beautiful weather, many folks were found inside - ensuring that they had enough food in the homes to last at least a couple of weeks.
People stock up on groceries at the Stop & Shop in South Bay on Saturday afternoon. Despite beautiful weather, many folks were found inside - ensuring that they had enough food in the homes to last at least a couple of weeks.Erin Clark/Globe Staff

In response to surging customer demand amid the coronavirus crisis, Stop & Shop announced it will decrease hours at most of its Massachusetts stores starting on Monday.

"We are adjusting our hours to 7:30a.m.-8:00p.m. at most stores beginning Monday, March 16, until further notice,” Stop & Shop said in a press release. issued Saturday evening.

The state’s largest supermarket chain also said it will temporarily suspend online ordering, and move quickly to address delays in its home delivery service, due to the crisis, the release said.

The measures are necessary to allow employees to unload deliveries and stock shelves to serve customers better at a time of extremely high demand, according to the release

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The chain also announced increased efforts to keep stores clean and safe. Checkout areas will be wiped down more frequently and pin pads disinfected, according to the release.

“Stop & Shop is continuing to maintain high levels of hygiene and sanitation in its stores and online operations,” the release said.


The supermarket chain continues to take additional steps to maintain its sanitation and hygiene amid the coronavirus pandemic.















Maysoon Khan can be reached at maysoon.khan@globe.com.