Marijuana retailers will be able to take orders online and over the phone when they begin to reopen Monday and will fulfill those orders in their parking lots or just outside the main entrance, the Cannabis Control Commission said Wednesday.
Since the pandemic hit and the governor ordered non-medical marijuana operations closed in late March, the CCC has overseen the conversion to curbside pickup at 32 medical marijuana treatment centers around the state. This week, the agency released the administrative order that will govern the new way of doing business for marijuana retailers.
“The Cannabis Control Commission, with the cooperation of licensees, municipalities, and most importantly, registered qualifying patients, has demonstrated that we are effectively able to preserve public health and safety through curbside operations and other emergency protocols,” Executive Director Shawn Collins said. “I am confident that our adult-use licensees and their customers will adapt just the same when they reopen under similar protocols next week.”
Under the commission’s order, which takes effect Monday, any marijuana retailer reopening must inform the CCC ahead of time and submit to the CCC their curbside operating procedures within 48 hours of reopening, including a layout identifying the designated curbside sales area and traffic plans. The businesses must also inform local public safety and health authorities.
If a non-medical customer pays online, over the phone, or via a mobile payment point-of-sale system, the transaction will take place in the parking lot. An employee will confirm that the customer and anyone else in the vehicle is at least 21 years old before fulfilling the order and the CCC’s order specifies that employees “are not required to physically handle an identification card if verification can be performed by visual inspection or scanning device.”
If a recreational customer opts to pay by cash — because of federal banking restrictions, the marijuana industry relies heavily on cash payments — they would be asked to step inside the store’s vestibule or entrance to pay “in the interest of public safety,” the CCC said. The agency said businesses “should require exact change so as to minimize contact and expedite transactions to avoid lines.”
Each marijuana business is already required to have security cameras at every entrance and will be required to adjust their cameras so that every curbside transaction is recorded on video and stored the same way in-store transactions are, the CCC said.