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UMass Lowell to remain closed Wednesday while investigating ‘cybersecurity incident’

Alumni Hall at the University of Massachusetts Lowell on June 11, 2020.
Alumni Hall at the University of Massachusetts Lowell on June 11, 2020.Blake Nissen for the Boston Globe

The University of Massachusetts Lowell will cancel classes and business operations for a second straight day Wednesday while the university investigates a possible cyber security breach, officials said.

The information technology outage made the school’s website largely inaccessible on Tuesday. The university said it had set up a temporary website while its information technology department investigates a “cybersecurity incident.”

As a result of the incident, the school suspended “all network communications” to and from the campus network while the “scope” of the incident is evaluated.

“UMass Lowell continues to retain control over its IT infrastructure and is working with a leading cyber forensics firm to identify, evaluate and eliminate any issues that are discovered,” the statement said.

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If the IT department identifies any threats to university software or the campus network it will “correct the issues” and prioritize applications like Blackboard and Zoom, which the statement refers to as “academic technology infrastructure.”

There is no timeframe for a restoration of typical services, the statement said.

Shortly before 8 p.m., the university announced it was still investigating and would cancel all classes and business operations on Wednesday as well. It added that some employees now had sporadic access to a few university systems, according to an update on the website.

The university will continue to post updates to its temporary website, umasslowell.com while its primary website is unavailable, the statement said.


Charlie McKenna can be reached at charlie.mckenna@globe.com. Follow him on Twitter @charliemckenna9.