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Nine people were taken to area hospitals with minor injuries after an escalator malfunctioned at the Back Bay MBTA station Sunday evening, officials said.

The incident happened shortly before 6 p.m. on an escalator from the Amtrak and commuter rail platform to the station’s street-level lobby, said Joe Pesaturo, an MBTA spokesman.

Boston EMS sent multiple ambulances to the scene and transported nine patients to area hospitals, the agency said on Twitter.

Transit Police and the Boston Fire Department also responded to the scene, Pesaturo said.

“The escalator will remain out of service while the incident is thoroughly investigated,” he said.

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The escalator leading to the commuter rail at the Back Bay MBTA station.
The escalator leading to the commuter rail at the Back Bay MBTA station. Jessica Rinaldi/Globe Staff

Nick Stoico can be reached at nick.stoico@globe.com. Follow him on Twitter @NickStoico.