Business

Subway is sorry its ‘Footlong’ came up short

NEW YORK — Subway is apologizing that its ‘‘Footlong’’ sandwiches fell short of expectations.

The world’s largest fast-food chain faced widespread criticism last week after a man posted a photo online showing a ‘‘Footlong’’ next to a tape measure that showed it to be just 11 inches. Subway said Friday that it’s redoubling efforts to ‘‘ensure consistency and correct length’’ in all its sandwiches.

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The company had already noted last week that bread length could vary when franchisees don’t bake to its exact specifications and that it would reinforce policies to ensure consistency.

In a statement Friday, Subway expressed ‘‘regret’’ for ‘‘any instance where we did not fully deliver on our promise to our customers.’’

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It declined to comment on lawsuit filed this week by two New Jersey men over the subs.

Associated Press

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