NEW YORK — Some Taco Bell fans are angry after they couldn’t get their hands on the chain’s new tacos made with Cool Ranch Doritos shells a day early.
The fast-food chain had said on Facebook this week that fans would be able to buy its highly anticipated Cool Ranch Doritos Locos Tacos on Wednesday, a day earlier than planned. But then some fans began posting on the Facebook page complaining that their local restaurants didn’t have them yet. They said they were told by local employees that the tacos wouldn’t be available until Thursday.
‘‘VERY disappointed!’’ one fan wrote. ‘‘Boo to you,’’ wrote another. One fan posted a letter to the chain online, detailing how he and a friend made a trip to their local Taco Bell after midnight Wednesday to get their first taste of the new tacos. He said they ended up getting the regular Doritos Locos Tacos because they were ‘‘basically committed anyway.’’
Taco Bell, which is owned by Yum Brands Inc. of Louisville, Ky., apologized in a statement and said it was humbled by the overwhelming response. The chain promised that Cool Ranch Doritos Locos Tacos will be available nationwide Thursday.