ATLANTA — It’s 9 at night and your bank’s been closed for hours. You need to deal with a real live person. A regular ATM won’t cut it.
Banks and credit unions are rolling out new technology that adds Skype-like video connections to oversized ATMs, letting you talk to tellers early in the morning and into the night. With them, you can complete complicated transactions that can’t be done at the ATM, even when the bank is closed.