New gripes about Lululemon yoga pants

NEW YORK — Just a few months after Lululemon Athletica pulled yoga pants from shelves because they were too sheer, costing the company millions in sales, it’s fielding new complaints about quality.

The Canadian company had blamed the problems last spring on a style change and production issues.

New yoga pants have since made their way into stores, but there are recent complaints on the Lululemon Facebook page and its website about pants that are still too sheer. There are also complaints about pants pilling after a few months of wear — or even just a few uses — and about holes and seams coming apart.


The fresh batch of problems could alienate the retailer’s legion of hard-core fans who have been willing to shell out $100 or more for yoga pants. These followers helped Lululemon, founded in 1998, ring up $1.4 billion in sales last year.

Get Talking Points in your inbox:
An afternoon recap of the day’s most important business news, delivered weekdays.
Thank you for signing up! Sign up for more newsletters here

Lululemon is seeking a new CEO after its chief executive, Christine Day, said in June she was planning to leave. It announced Thursday it had hired a new chief product officer.

‘‘Lululemon will certain face new challenges if the pilling and seam problems are real,’’ said Sterne Agee analyst Sam Poser in a research note.

One complaint from Lululemon’s website on Oct. 10, about the company’s Astro pants, read: ‘‘I bought these pants on September 25 . . . They are already showing pilling in the thigh area.’’ Another, about a Wunder Under pant: ‘‘Very disappointed that these are STILL SHEER.’’

Lululemon is responding to some complaints, telling customers to contact the company.


Shares of Lululemon Athletica Inc. closed down $1.24, or 1.8 percent, to $67.85 Friday, off 11 percent in 2013.