NEW YORK — The only solace for Isabel Santos as she spends her evenings huddled over stacks of yellowed foreclosure notices is that her parents are not alive to watch their ranch-style house in Pleasant Hill, Calif., slipping away.
Santos, 61, along with a growing number of baby boomers, is confronting a bitter inheritance:
The same loans that were supposed to help their elderly parents stay in their houses are now pushing their children out.
“My dad had nothing when he came here from Cuba and worked so hard to buy this house,” Santos said, her voice quivering.
Similar scenes are being played out throughout an aging America, where the children of elderly borrowers are learning that their parents’ reverse mortgages are now threatening their own inheritances.
Reverse mortgages, which allow homeowners 62 and older to borrow money against the value of their homes —
Now, many like Santos are discovering that reverse mortgages can also come up with a harsh sting for their heirs.
Under federal rules, survivors are supposed to be offered the option to settle the loan for a percentage of the full amount.
Instead, reverse mortgage companies are increasingly threatening to foreclose unless heirs pay the mortgages in full, according to interviews with more than four dozen housing counselors, state regulators, and 25 families whose elderly parents took out reverse mortgages.
Some lenders are moving to foreclose just weeks after the borrower dies, many families say. The complaints are echoed by borrowers across the country, according to a review of federal and state court lawsuits against reverse mortgage lenders.
Others say that they don’t get that far. Soon after their parents die, the heirs say, they are plunged into a bureaucratic maze as they try to get lenders to provide them with details about how to keep their family homes.
There are no data on how many heirs are facing foreclosure because of reverse mortgages. But interviews with elder care advocates, housing counselors, and heirs suggest that it is a growing problem already affecting tens of thousands of people.
And it is one that threatens to ensnare future generations, as older Americans increasingly turn to their homes for cash.
Already, the combined debt of Americans ages 65 to 74 is rising faster than that of any other age group, according to the Federal Reserve.
And approximately 13 percent of the reverse mortgages outstanding are underwater, according to an estimate from New View Advisors, a New York consulting firm.
“It’s truly one of the thorniest issues I hear about from a growing number of attorneys,” said Diane E. Thompson, a lawyer at the National Consumer Law Center.
Reverse mortgage lenders say that they abide by the federal rules, noting that their goal is to avert foreclosures, which can be costly and time-consuming. And used correctly, reverse mortgages can help older homeowners get cash to pay for retirement.
Peter H. Bell, president and chief executive of the National Reverse Mortgage Lenders Association, a trade group, notes that the loans are tightly regulated.
Since the financial crisis, the reverse mortgage market has been in decline. The number of such loans fell to 51,000 in 2012 from a peak of about 115,000 in 2007.
At the same time, the rate of default on reverse mortgages rose to approximately 9.4 percent of loans in 2012, up from 2 percent a decade earlier, according to the Consumer Financial Protection Bureau.
As the market foundered, large banks left, replaced by a fleet of smaller lenders and brokers.
For heirs, the problem with reverse mortgages often centers on the little-known set of federal regulations administered by the Department of Housing and Urban Development. A spokesman for the agency said that it vetted participating reverse mortgage firms to spot any possible violations, but did not provide a tally of the participating firms found in violation or of the participating firms that have been penalized.
The regulations apply to reverse mortgages that are insured by the Federal Housing Administration, which is virtually all of the market.
Lenders must offer heirs up to 30 days from when the loan becomes due to determine what they want to do with the property, and up to six months to arrange financing.
Most important, housing counselors say, is a rule that allows heirs to pay 95 percent of the current fair market value of the property — a price that is determined by an appraiser hired by the lenders.
Bell, of the National Reverse Mortgage Lenders Association, said that lenders were strictly abiding by the 95 percent rule.
The difference offered by the 95 percent rule can be critical. Since the financial crisis, when housing prices tumbled, the disparity between the current value of the home and the total balance on the mortgage has often meant the difference between keeping a home and losing it to foreclosure.
When Robert Campbell’s mother, Lillie, died in 2012, the outstanding loan balance was $123,773 — a sum that was impossible for him to pay. But he could have cobbled together the $14,000, or 95 percent of the market value of the Chicago home when Campbell died.
The only problem is that the lender never informed him of that option, according to his lawyer, Kathryn Liss. It wasn’t until Campbell contacted the lawyer that he learned of an alternative.
And there are others like him.
“There are hundreds of families who want to keep their homes and are simply not aware of their rights,” said Jean Constantine-Davis, a senior lawyer for AARP.