The two Boston-based doctors who had a terrifying experience while staying in an Airbnb guesthouse in Los Angeles in June have reached a settlement with the popular short-term rental company.
The plight of Jaleesa Jackson and Chiedozie Uwandu was detailed in a Boston Globe column last month. Airbnb then publicly apologized to the couple and promised to compensate them for the shock of their “super host” crashing through a large window in their darkened bedroom as they slept.
Before the column appeared, Airbnb had brushed off Jackson’s demand for $5,000 (including $2,300 in extra expenses the couple incurred because of the incident).
But the column brought them together. How much did Airbnb pay the couple?
“We can’t disclose,” Jackson said.
Hooray for Airbnb doing the right thing, belatedly.
But why the silence on the amount? After the nightmare this couple endured, Airbnb should have been upfront about how they made things right.Sean P. Murphy can be reached at email@example.com. Follow him on Twitter @spmurphyboston.