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The happiest industry in Massachusetts? Real estate

By Globe Staff 

When your job is to help people make the biggest purchase of their lives, a cheery disposition goes a long way. So it makes sense that the state’s happiest workers are in real estate, according to the Globe’s annual Top Places To Work survey.

“You have to have a certain energy,” says Michelle Hediger, a realtor at Bushari Group Real Estate in Boston. “You have to be very outgoing. You have to be able to think on your toes and have fun with it.”

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The most positive real estate firm in the area, according to an analysis by the employee survey firm WorkplaceDynamics, is RE/MAX Leading Edge, whose agents cover Greater Boston and the North Shore. Next on the list are Hammond Residential Real Estate in Chestnut Hill and Molisse Realty Group on the South Shore.

The survey ranked firms based on how enthusiastically employees responded to statements like “I feel genuinely appreciated at this company” and “My job makes me feel like I am part of something meaningful.”

Clearly, there is satisfaction in helping families find the perfect home. But staying upbeat all the time is not easy, even for the naturally cheerful. It takes a good dose of patience, and a fair amount of coffee.

“You’re dealing with a lot of people, you’re dealing with a lot of different personalities,” says Joe Schutt, broker/owner of Boston’s Unit Realty Group. “You have a lot of hats to wear.”

Real estate agents’ optimism was tested when home values and sales plunged during the recession. Since then, the market has been improving, so they have a reason to feel good. But it goes beyond that, agents say.

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“You’re not just selling homes,” Schutt says, “you’re selling dreams.”


Priyanka Dayal McCluskey can be reached at priyanka.mccluskey@globe.com
Follow her on Twitter @priyanka_dayal.