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It took only 30 seconds for Grant Beckett’s life to change forever. Beckett was on business in Germany when his driver lost control of the car on the Autobahn. The Tesla careened off the road, plowing through a field and smashing into a tree.
Beckett, head of corporate strategy at Southborough employee recognition software firm Globoforce, suffered a nearly severed arm, multiple lacerations, and a broken back and nose. He doesn’t remember the accident, but he remembers, clear as day, waking up in a German hospital room and seeing two familiar faces. One was his wife’s; the other was that of his CEO, Globoforce founder Eric Mosley. Mosley had an incredibly busy schedule, but there he sat next to Beckett’s bed — where he remained for the next five days. “In a crisis like this, I knew it was important to just be there for Grant and his family,” says Mosley, who got Beckett’s wife a flight to Germany and had child care arranged for his kids. Mosley even picked up his dog.
Meanwhile, back in Southborough, human resources director Sarah Hamilton was barraged with offers to help, whether it was mowing the lawn, making dinner, or cleaning the house. After the beloved product leader and strategist was safely transported to Massachusetts General Hospital, his Globoforce colleagues continued to support him, visiting, sending cards, and providing an iPad stocked with reading material.
Three months after the accident, Beckett hobbled back into his office — and into a wellspring of goodwill. From the banner hanging over his window to a photo collage plastering the walls, his entire office was decked out in a Hawaiian “welcome back” theme. “I was just blown away by all the support and encouragement,” Beckett says.
Today Beckett again leads the company’s product strategy initiatives, though he is limited by the nerve damage to his arm. He can type with one hand only, has difficulty opening doors, and struggles with pain every day. But all those platitudes about co-workers being like family are true for Beckett. “This is truly a company that cares,” he says. “I saw it after the accident, and I continue to see it today. We are in the feel-good business, both literally and figuratively.”