Most college students subsist on late-night pizza deliveries. Nocturnal ice cream sundaes, dispatched fresh to the frat house? Too good to be true. But Tufts University student Austin Crittenden made door-to-door dairy a reality with Scoop and Scoot, founded in 2012.
Crittenden started the business from a freezer in his dorm room, using a cooler-strapped scooter to deliver desserts made with Garelick Farms ice cream and fresh toppings. No surprise, they were a campus hit.
“It really was a glorified lemonade stand. It was a bit of an experiment, but also a way to make some money. I have no particular connection to ice cream, but I liked eating ice cream, and it was hot outside. And I literally had a scooter. Then, right off the bat, it became apparent that this was something people wanted,” he says.
The biggest challenge? Keeping his treats from melting as he zipped across campus.
Fast forward a few years later, and Crittenden has a storefront in East Arlington with childhood pal Sean Sally, a staff of drivers, and a rabid local following. He switched the name to Scoop ’N Scootery and invested in delivery trucks, as well as an improved storage system.
“We use freezers that are built to transport organs for transplant. You can find anything on the Internet,” he marvels. (Try not to envision this while slurping hot fudge.)
Customers can order at the shop — and they do, in droves — but Scoop ’N Scootery prefers pick-up or delivery orders placed by phone or online, because business is booming and resources are limited. Scoop ’N Scootery currently delivers within a 2-mile radius of the store. The menu is vast: 16 flavors plus 40 toppings and homemade whipped cream, resulting in about 38 signature sundaes with Richardson’s ice cream as a base. The shop is open until 2 a.m.
“In East Arlington, there’s a big population of young families. We’ve been here a handful of weeks and we thought this would be a quiet place to do deliveries to our customer base,” he says. In short order, though, Scoop ’N Scootery became the town’s go-to ice cream parlor.
Crittenden is still adjusting to the spike in business.
“I used to get 80 orders a night. Now we get 120 orders a night or 25 orders in an hour. Whole families come in wanting to sample flavors,” he says. As such, the business is still working out some kinks. A recent website message says, “Only walk-ins today. Major fail.”
When you get your sundae, though, any glitches are forgotten. These creations resemble gallant desserts of yore — remember Bailey’s, with ice cream served in a silver dish? — piled high with accouterments like fresh apples, caramel chips, marshmallow Fluff, or cinnamon whipped cream. It’s obvious that they’re crafted with care.
“I love the rush of getting orders and creating 350 beautiful sundaes in one night. When that happens, there’s an energy in the store, this victory,” Crittenden says.
The Scoop ’N Scootery, 112 Massachusetts Ave., Arlington, 617-394-8634, www.thescoopn