> A friend’s birthday is coming up and I would like to send her an e-mail saying “Happy Birthday.’’ But this lady has a volcano-like temper, and I am not the first person to have been caught in the lava flow. We are members of a larger group, so diplomacy is key. Like real-life volcanoes, what sets her off is a mystery. I want to be cordial but ready with an escape plan.
H.H. / Brockton