T boss in tune with holiday spirit

Beverly Scott, the new MBTA general manager, joined carolers at Forest Hills Station Wednesday.

Jim Davis/Globe Staff

Beverly Scott, the new MBTA general manager, joined carolers at Forest Hills Station Wednesday.

In one of her first executive decisions as the MBTA’s new boss, Beverly Scott ensured that the T’s Christmas stocking would not end up with a lump of coal.

After being kicked out of the Forest Hills T station Monday for lacking proper permits, Christmas carolers from Hope Central Church in Jamaica Plain were invited back (no permit necessary) by Scott to serenade evening commuters Wednesday.


“The reality is that we have processes and procedures for a reason,” the T general manager said, as carolers gathered. “It’s all about the holiday spirit. . . . Bottom line is that all is well that ends well.”

Scott, donning a deep red shawl and white-trimmed Santa hat, reached for her reading glasses, grabbed a song list, and joined the group, opening with “Joy to the World.”

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Church music director Vanessa Morris said the group did not know it needed a permit at T stations. Last year, they caroled at Forest Hills and Green Street stations without problems or permits. “I’m so glad they asked us back,” she said.

Commuters stopped and stared, some capturing the moment with their cellphones, others becoming part of the moment by joining in.

Among them: Margo Coletti, on her way home to Mattapan.


“You usually get up here and everybody is just looking at themselves, looking at the ground, looking at the train, trying to get the heck out of here,” she said, “and this is such a nice thing to come up to.”

Katheleen Conti

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