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US attorney subpoenas records related to Health Connector

The federal government has subpoenaed records related to the Massachusetts Health Connector, seeking information dating back to 2010.

The administration of Governor Charlie Baker on Thursday acknowledged receiving the subpoena shortly after Baker took office in January. The subpoena was first reported by the Associated Press.

“The administration received a subpoena regarding the Health Connector’s difficulties dating back to 2010 and we are fully cooperating with the Department of Justice,” Elizabeth Guyton, press secretary, said in a statement.

Spokeswomen for U.S. Attorney Carmen M. Ortiz would not confirm or deny whether an investigation is under way.

The Health Connector is the state agency that serves people who do not obtain health insurance from an employer.


Formed in 2006, the Connector needed to upgrade its website to meet the terms of the federal Affordable Care Act. But the new website, rolled out in October 2013, failed so disastrously that it had to be scrapped and rebuilt. Meanwhile, there was no way to determine whether people seeking coverage were eligible for government help, so the state moved them all into a temporary Medicaid program.

Last fall, the Connector launched a new website that worked well enough to enroll more than 140,000 people in private insurance plans. But it continued to be plagued by problems, especially with its payment system and customer support services.

Baker had been highly critical of the Connector’s performance throughout his campaign for governor. Shortly after taking office, he installed a new executive director, Louis Gutierrez, and replaced the four gubernatorial appointees on the Connector’s governing board.

Felice J. Freyer can be reached at felice.freyer@globe.com. Follow her on Twitter @felicejfreyer