Water main break in Beacon Hill leaves one street closed

David L. Ryan/Globe Staff

Tim Ayers helped remove items from a flooded basement on Charles Street Friday.

By and Felicia Gans Globe Staff 

A water main burst open early Friday in Beacon Hill, sending thousands of gallons of water coursing down the street — and into the basement of a Charles Street store where several inches of water had pooled before crews stemmed the flow.

The break occurred at the corner of Charles and Revere streets, and at least one street — Revere Street — will be closed all day Friday because of damage on the road, Boston Water and Sewer Commission spokesman Stephen Mulloney said.


Boston Water and Sewer Commission officials said residents on Revere Street from Charles Street to West Cedar Street would see disruptions to their water service.

At 1:39 p.m., crews were still working to restore service and repair the pipe, an 8-inch water main. “Currently, 20-24 services affected on Revere St.,” the Boston Water & Sewer Commission tweeted. “Crews working to restore service/ repair the pipe, an 8” main. Once service is restored, crews will begin clean up on Charles & Revere streets. Traffic patterns may change due to repair work. Charles St remains open at this time.”

Crews shut off the water around 7:16 a.m., but not before staffers at Whitney + Winston, an upscale boutique at 113 Charles St., discovered several inches of water in the basement.

On Friday morning, the store’s manager, Brianne Stief, was removing plastic bins full of merchandise from the flooded basement. She was helped by her husband, Scott, and Tim Ayers, whose wife co-owns the store.

“My dad called me because he was watching the news,” she said. “So here we are.”


She appeared to be in good spirits as they trudged up and down the stairs and stacked plastic bins on the brick sidewalk.

“These things happen,” she said.

The commission tweeted the customers might lose water supply while repairs continue.

“Residents should expect water disruptions today, and traffic will be diverted based on work progress,” the commission tweeted.

Emily Sweeney can be reached at
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Felicia Gans can be reached at
Follow her on Twitter @FeliciaGans.