Metro

Uber driver allegedly assaulted woman, held her captive in Quincy

Craig F. Walker/Globe Staff

A 46-year-old Uber driver was arrested Wednesday on charges that he indecently assaulted a female customer and held her captive when she demanded to be let out of his car.

A friend of the alleged victim contacted police shortly before 1 p.m. Wednesday and said the woman had been “sexually assaulted by an Uber driver and that the driver was scheduled to drop the victim off on Cottage Ave.,” Quincy police said in a statement.

The friend told police that she received a text message from the woman indicating that the driver, later identified as Kastriot Naksi, 46, of West Roxbury, had touched her inappropriately and refused to let her out of his car.

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About 20 minutes later, police spotted Naksi’s gray Honda Civic on Cottage Avenue and immediately stopped the vehicle, which allowed the victim to safely exit, according to the statement.

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She later told officers that Naksi had pulled over during the trip and asked her to sit up front, and she agreed because it was a ride-share. She said Naksi then touched her inappropriately and locked the door when she told him to let her out, police said.

Qunicy PD
Kastriot Naksi.

That’s when the woman texted her friend.

Naksi now faces charges of indecent assault and battery on a person over 14 years old and kidnapping, according to the release.

He was ordered held without bail at his arraignment Thursday in Quincy District Court, pending a dangerousness hearing on Dec. 6, according to Norfolk District Attorney Michael W. Morrissey’s office.

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A not guilty plea was entered on his behalf. Naksi wasn’t appointed counsel during the brief hearing and will retain his own lawyer for his next court appearance, prosecutors said.

An Uber spokesperson said in a brief statement that the allegations are “deeply concerning.”

“Upon learning of this, we immediately removed the driver’s access to the app and we stand ready to assist law enforcement with their investigation in any way we can,” the statement said.

The company said all drivers must undergo criminal background checks before they can use the app, and that Naksi passed a state CORI review, which shows all Massachusetts court appearances for arrests, convictions, dismissals, and other violations.

Travis Andersen can be reached at tandersen@globe.com. Follow him on Twitter @TAGlobe.