Train 804 did not leave Providence — because the train crew was late for work, Keolis says

Lane Turner/Globe Staff/File

Train 804 did not leave from Providence as scheduled Wednesday — because the crew was late for work, according to Keolis Commuter Services.

The contractor for the MBTA’s commuter rail service posted a bland statement about the schedule change on the T’s service alert page and on the Twitter account maintained by Keolis.

“Providence Train 804 (6:00 am from Providence) will originate at South Attleboro today,’’ the posting reads.

Unlike other tweets by Keolis on Wednesday — and most days — the posting did not offer an explanation. For example, Keolis tweeted that Greenbush Line train 071 was late because of “an earlier mechanical issue” and Middleborough Line train 003 was late “due to train traffic.”


In an e-mail, Keolis spokesman Justin Thompson said the issue for Providence Line train 804 was one of timing.

“In order to keep trains operating in and out of South Station in time, the decision was made to originate Train 804 out of South Attleboro due to the late arrival of that train’s crew,” he wrote.

Thompson also wrote that Keolis is hiring conductors and “adding line managers who [are] responsible for the improvement of performance on each commuter rail line.”

John R. Ellement can be reached at ellement@globe.com. Follow him on Twitter @JREbosglobe.