Upset Red Line passengers aired their frustrations with MBTA officials during a meeting meant to answer questions about the upcoming long-term closure of Wollaston station.
Commuters questioned the winter timing of the work, whether the MBTA would have enough shuttle buses for riders, and how much extra time they would need to get to work.
Project manager John McCormack said a 20-month closure means work will take place in the winter at some point. A private company, Yankee Line, will provide free shuttles between Wollaston and North Quincy stations during the closure period, which begins on Jan. 2.
There will not be enhanced bus service on any of the MBTA’s regular routes in Wollaston, the agency said.
“We’re going to do our best to get everyone where they have to go ... but I’m not going to tell you that the shuttle buses will exactly mimic the Red Line,” Brian Kane, the T’s director of operations analysis, said at the Nov. 15 meeting.
The shuttle buses, which will ride on the street along with other traffic, will not move as swiftly as the Red Line trains, Kane said.
The buses will make stops at Hancock and Woodbine streets, at Beale Street and Greenwood Avenue, at Beale Street and Newport Avenue, and at North Quincy Station.
Yankee Line is already providing service on the Braintree branch of the Red Line between 9 p.m. and the end of service five nights per week, Sundays through Thursdays. The nighttime shuttles, between North Quincy and Braintree stations, are scheduled to last until Jan. 25.
Wollaston is closing for renovations to make it accessible for all riders and to fix other issues.Jill Terreri Ramos can be reached at firstname.lastname@example.org. Follow her on Twitter @jillterreri.