Documents on Royal Palm Specialty Pharmacy

State investigators found a series of problems with Royal Palm Specialty Pharmacy in Webster after receiving a complaint that a teenager had a heart attack after the pharmacy mistakenly gave him a drug 1,000 times too strong. Two other states have already taken action against its sister pharmacy in Florida, which has since closed. But the Massachusetts Board of Registration in Pharmacy quickly reversed a vote last year to shut the business down and has yet to impose other discipline on the firm.

Click on one of the following links to read a document: Initial complaint | Presentation to pharmacy board | Latest inspection | N.C. consent order | Colorado consent order


Royal Palm complaint and investigation

Massachusetts Board of Registration in Pharmacy began investigating Royal Palm Specialty Pharmacy after receiving a complaint in November 2011.


Presentation to pharmacy board

Investigators prepared a presentation on the company's problems for the pharmacy board in 2012. The board voted to shut the pharmacy down on July 10 until the pharmacy could correct certain problems, but quickly reversed that vote a week later.


Latest inspection of Royal Palm

The pharmacy board found continued problems at Royal Palm in an inspection in January 2013.


North Carolina consent order

Two other states -- Colorado and North Carolina -- took action against Royal Palm's sister pharmacy in Florida, the Royal Palm Compounding Pharmacy, which closed last year. Here is a copy of the consent order North Carolina’s pharmacy board reached with Royal Palm.


Colorado consent order

The consent agreement that Royal Palm Compounding Pharmacy reached with Colorado.