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Salem marijuana store temporarily ‘out of flower,’ citing technical glitch

Customers line up to make purchases of recreational marijuana products at ATG in Salem.
Customers line up to make purchases of recreational marijuana products at ATG in Salem.(Jonathan Wiggs/Globe Staff)

A recreational marijuana shop in Salem, one of nine adult-use stores in Massachusetts, is temporarily not selling marijuana flower because of a “technical glitch,” according to the dispensary.

Alternative Therapies Group, which was the third recreational store to open in the state, said on its website Tuesday that “due to a technical glitch with the state’s seed-to-sale system,” the store is “out of flower,” the green, leafy buds most commonly used for smoking.

The seed-to-sale system is a real-time inventory required by the state’s Cannabis Control commission. It “provides the electronic tracking of an individual cannabis or marijuana plant, including its cultivation, growth, harvest and preparation of cannabis or marijuana products, if any, and final sale in real time,” according to a guidance from the state.

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“This system shall utilize a unique-plant identification and unique-batch identification,” the guidance says. “It will also be able to track agents’ and licensees’ involvement with the marijuana product.”

A spokeswoman from the Cannabis Control Commission said Tuesday evening that the system has been fully functional.

It’s not clear whether any other stores are experiencing a “technical glitch,” as cited by ATG, but representatives from several other recreational stores said Tuesday they were operating business as usual, including Cultivate in Leicester and New England Treatment Access in Northampton, the first two recreational stores to open.

A representative from the Salem store did not respond to requests for comment.

ATG has been appointment-only since opening in December. Its menu is similar to many other recreational dispensaries, with a wide variety of flowers and concentrates. As of December, edibles and topicals were sold to medical patients only.


Felicia Gans can be reached at felicia.gans@globe.com. Follow her on Twitter @FeliciaGans.