Computer systems from Ukraine to the United States were struck on Tuesday in an international cyberattack that was like a recent assault that crippled tens of thousands of machines worldwide.
In Kiev, the capital of Ukraine, ATMs stopped working. About 80 miles away, workers were forced to manually monitor radiation at the old Chernobyl nuclear plant when their computers failed. And tech managers at companies around the world, from the Danish shipping conglomerate Maersk to US drug giant Merck, were scrambling to respond.
It was unclear who was behind this cyberattack, and the extent of its effect was still hard to gauge Tuesday.
It started as an attack on Ukrainian government and business computer systems — an assault that appeared to have been intended to hit the day before a holiday marking the adoption in 1996 of Ukraine’s first constitution after breaking away from the Soviet Union. It spread from there, causing collateral damage around the world.
This outbreak is the latest and perhaps the most sophisticated in a series of attacks that make use of dozens of hacking tools that were stolen from the National Security Agency and leaked online in April by a group called the Shadow Brokers.
Like the WannaCry attacks in May, the latest global hacking took control of computers and demanded digital ransom from their owners to regain access. This attack used the same NSA hacking tool, Eternal Blue, that was used in the WannaCry incident, and two other methods to promote its spread, according to researchers at the computer security company Symantec.
The NSA has not acknowledged its tools were used in WannaCry or other attacks. But computer security specialists are demanding that the agency help the rest of the world defend against the weapons it created.
“The NSA needs to take a leadership role in working closely with security and operating system platform vendors such as Apple and Microsoft to address the plague that they’ve unleashed,” said Golan Ben-Oni, the global chief information officer at IDT, a Newark, N.J.-based conglomerate hit by a separate attack in April that used NSA hacking tools. Ben-Oni warned federal officials that more serious attacks were probably on the horizon.
The vulnerability in Windows software used by Eternal Blue was patched by Microsoft in March, but as the WannaCry attacks demonstrated, hundreds of thousands of organizations around the world failed to properly install the fix.
“Just because you roll out a patch doesn’t mean it’ll be put in place quickly,” said Carl Herberger, vice president of security at Radware. “The more bureaucratic an organization is, the higher chance it won’t have updated its software.”
Because the ransomware used at least two other ways to spread on Tuesday, even those who used the Microsoft patch could be vulnerable, according to researchers at F-Secure, the Finnish cybersecurity firm.
A Microsoft spokesman said the company’s latest anti-virus software should protect against the attack.
The Ukrainian government said several of its ministries, local banks, and metro systems had been affected. A number of other European companies, including Rosneft, the Russian energy giant; Saint-Gobain, the French construction materials company; and WPP, the British advertising agency, also said they had been targeted.
Ukrainian officials pointed a finger at Russia on Tuesday, though Russian companies were also affected. Home Credit bank, one of Russia’s top 50 lenders, was paralyzed, with all of its offices closed, according to the RBC news website. The attack also affected Evraz, a steel manufacturing and mining company that employs about 80,000 people, the RBC website reported.
In the United States, DLA Piper, the multinational law firm, also reported being hit. Hospitals in Pennsylvania were being forced to cancel surgeries after the attack hit computers at Heritage Valley Health Systems, a health care provider, and its hospitals in Beaver and Sewickley, Pa., and satellite locations across the state.
A spokesman for the NSA referred questions about the attack to the Department of Homeland Security.
“The Department of Homeland Security is monitoring reports of cyberattacks affecting multiple global entities and is coordinating with our international and domestic cyberpartners,” Scott McConnell, spokesman for DHS, said in a statement.
Computer specialists said the ransomware was very similar to a virus that first emerged last year called Petya. Petya means “Little Peter,” in Russian, leading some to speculate the name referred to Sergei Prokofiev’s 1936 symphony “Peter and the Wolf,” about a boy who captures a wolf.
Reports that the computer virus was a variant of Petya suggest the attackers will be hard to trace. Petya was for sale on the so-called dark web, where its creators made the ransomware available as “ransomware as a service” — a play on Silicon Valley terminology for delivering software over the internet, according to the security firm Avast Threat Labs.
That means anyone could launch the ransomware with the click of a button, encrypt someone’s systems, and demand a ransom to unlock it. If the victim pays, the authors of the Petya ransomware, who call themselves Janus Cybercrime Solutions, get a cut of the payment.
That distribution method means that pinning down the people responsible for Tuesday’s attack could be difficult.
The attack is “an improved and more lethal version of WannaCry,” according to Matthieu Suiche, a security researcher who helped contain the spread of the WannaCry ransomware when he created a kill switch that stopped the attacks.
In just the last seven days, Suiche noted that WannaCry had tried to hit an additional 80,000 organizations, but was prevented from executing attack code because of the kill switch. Petya does not have a kill switch.
Petya also encrypts and locks entire hard drives, while the earlier ransomware attacks locked only individual files, said Chris Hinkley, a researcher at Armor, the security firm.
The hackers behind Petya demanded $300 worth of the cybercurrency bitcoin to unlock victims’ machines. By Tuesday afternoon, online records showed that 30 victims had paid the ransom, though it was not clear whether they regained access to their files. Other victims may be out of luck, after Posteo, the German email service provider, shut down the hackers’ email account.
In Ukraine, people turned up at post offices, ATMs, and airports to find blank computer screens, or signs about closures. At Kiev’s central post office, a few bewildered customers milled about, holding parcels and letters, looking at a sign that said, “closed for technical reasons.”
The hackers compromised Ukrainian accounting software mandated to be used in various industries in the country, including government agencies and banks, according to researchers at Cisco Talos, the security division of the computer networking company. That allowed them to unleash their ransomware when the software, which is also used in other countries, was updated.
The ransomware spread for five days across Ukraine, and around the world, before activating Tuesday evening.
“If I had to guess, I would think this was done to send a political message,” said Craig Williams, the senior technical researcher at Talos.
One Kiev resident, Tetiana Vasylieva, was forced to borrow money from a relative after failing to withdraw money at four automated teller machines. At one ATM in Kiev belonging to the Ukrainian branch of the Austrian bank Raiffeisen, a message on the screen said the machine was not functioning.
Ukraine’s Infrastructure Ministry, the postal service, the national railway company, and one of the country’s largest communications companies, Ukrtelecom, had been affected, Volodymyr Omelyan, the country’s infrastructure minister, said in a Facebook post.
Officials for the metro system in Kiev said card payments could not be accepted. The national power grid company Kievenergo had to switch off all of its computers, but the situation was under control, according to the Interfax-Ukraine news agency. Metro Group, a German company that runs wholesale food stores, said its operations in Ukraine had been affected.
At the Chernobyl plant, the computers affected by the attack collected data on radiation levels and were not connected to industrial systems at the site, where, though all reactors have been decommissioned, huge volumes of radioactive waste remain. Operators said radiation monitoring was being done manually.
Cybersecurity researchers questioned whether collecting ransom was the true objective of the attack.
“It’s entirely possible that this attack could have been a smoke screen,” said Justin Harvey, the chief security officer for the Fidelis cybersecurity company. “If you are an evil doer and you wanted to cause mayhem, why wouldn’t you try to first mask it as something else?”