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In quest to shop for health care, the consumer is hobbled

Insurers and health care providers have rigged the system against consumers (“Hospital fees shouldn’t apply for treatment in doctor’s office,” Editorial, Feb. 5). On two occasions I tried to get prices on tests at a clinic before getting them done. After getting bounced around by different departments, I still could not get a straight answer on what the tests would cost before having them done.

My insurance company was no help, as it directed me back to the clinic for answers I could not get.

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Massachusetts is a consumer-friendly state, but not when it comes to health care.

Bill Singer


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