I write in regard to your article about the salary of Richard Rossi, the new city manager of Cambridge (“Cambridge official’s salary hit,” Page A1, March 19). I am a 40-year resident of the city, and owner of a small business; after a year of failure pursuing a needed city permit, I mentioned my frustration to some city councilors. I was shocked when, the next day at around 7:30 a.m., Rossi, a man I had never met, called me to see where I thought the municipal process had gone wrong, and what he could do to improve it.
I accept that theoretically there might have been a national search that would have yielded a competent candidate at a lower salary. But the absence of continuity in managing Cambridge’s huge and complex budget might have been disastrous.