THE RESTAURANT business is an industry of opportunity. With a strong work ethic, a passion for hospitality, and the ability to lead, a worker can start off washing dishes and someday end up in the boardroom.
Our industry is currently under attack, and certain actors are attempting to falsely portray this as a heartless business where disregard for individual well-being is the norm. For me and many of my colleagues who love this business and its many success stories, the rhetoric that encompasses the unions’ rallying cry is impossible to accept. A few extreme anecdotes do not add up to an accurate depiction of an entire industry. This narrow view ignores many thousands of hard-working employees who dedicate their careers to hospitality as well as the operators who strive to provide great jobs and exemplary workplace conditions.
We are proud that 9 out of 10 managers in our industry begin their career as hourly team members, and that owning one’s own business is a dream come true for many men and women who work in restaurants. We in the restaurant industry are honored to put the American Dream within reach.
The writer is president of the Massachusetts Restaurant Association.