Robocalls are an intolerable abuse of a vital telecom system

Thank you many times over for Alex Kingsbury’s June 3 Ideas piece, “Robocalls are an assault against society.” As a senior, I remember a time when, if the telephone rang, it was someone who knew you. How did we get to this state where Americans are tolerating something that is so widespread, so extremely annoying, and, as Kingsbury pointed out, an abuse of a vital communications system?

I receive up to four robocalls a day on my landline and mobile phone and never pick up an unknown ID, but I do have to go to the phone in case it’s important. What if I were physically disabled? What if I were a new immigrant who has trouble managing phone messages anyway?

Kingsbury’s column gives valuable information and hope that something can be done.

Mary Hoffmann