Thank you for your reporting on the derailment (“Another derailment sends MBTA looking for answers,” Page A1, June 12). I was one of the many passengers stuck on the Greenbush commuter line as a result. The fact that service and equipment is abysmal on the T and commuter rail is well documented. Significantly underreported are the safety risks from such a poorly maintained system.
For example, a high percentage of doors on the commuter rail line trains fail to open, even with the coaxing of conductors. This makes disembarking during normal times an arduous and time-consuming process. In a real emergency, timely evacuation would be impossible, likely resulting in a tragedy of epic proportions.